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Privacy Policy

Last updated: February 24, 2026

Information We Collect

HOA Solution collects information you provide directly, including your name, email address, unit number, and any complaints or feedback you submit through our platform.

How We Use Your Information

We use your information to:

  • Process and track your complaints
  • Communicate with you about your submissions
  • Send important HOA announcements
  • Manage dues and payment records

Anonymous Complaints

When you file a complaint anonymously, your identity is not shared with other residents or involved parties. However, HOA administrators may have access to your information for record-keeping purposes.

Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely using Firebase, a Google Cloud service that meets industry-standard security requirements.

Contact Us

If you have questions about this Privacy Policy, please contact your HOA administrator or reach out through the complaint system.